DELIVERIES

SHIPPING METHODS, TIMES AND PRICING

Available shipping methods, delivery times and shipping charges may vary depending on your delivery address, order time, product availability and the shipping service selected.

During checkout, you will be shown the delivery options available for your order, together with the applicable shipping charges and estimated delivery date.

Delivery estimates are provided for guidance and may be affected by weekends, public holidays, weather conditions, carrier delays or other circumstances beyond our control.

HOME DELIVERY

We offer convenient delivery directly to the address provided during checkout.

The available shipping services and estimated delivery dates will be displayed before you complete your purchase. Shipping charges, if applicable, will also be clearly shown at checkout.

Please ensure that your delivery address is complete and accurate, including the recipient's name, street address, city, state or region and postal code.

Once your order has been dispatched, you may receive a shipping confirmation containing tracking information where available.

STANDARD SHIPPING

Estimated delivery: 2–7 business days

Standard shipping is available for eligible orders and destinations. The estimated delivery time and applicable shipping fee will be displayed during checkout.

Please note that the estimated delivery period begins after your order has been processed and dispatched.

EXPRESS SHIPPING

Estimated delivery: 1–3 business days

Express shipping may be available for selected locations and eligible orders.

If this option is available for your order, the applicable delivery charge and estimated arrival date will be displayed at checkout before payment is completed.

Express delivery may not be available for certain products, destinations or orders placed after the applicable daily processing deadline.

DELIVERY TRACKING

Once your order has been shipped, we may provide tracking information by email or through your account.

You can use the tracking information provided to check the progress of your delivery directly with the relevant carrier.

Please note that tracking information may take some time to become active after the package has been dispatched.

DELIVERY ADDRESS

Please carefully review your delivery information before completing your order.

Once an order has been processed, it may not always be possible to change the delivery address. If you have an account, you may check your order status and available options through your account.

For security and delivery reasons, certain orders may require the recipient to provide identification or other information when receiving the package.

DELIVERY TIMES

Deliveries are generally made on business days. Delivery times may vary depending on the destination, shipping method, carrier capacity and other circumstances.

The delivery date displayed at checkout is an estimated date rather than a guaranteed delivery date.

During periods of high demand, seasonal promotions or public holidays, deliveries may take longer than usual.

IMPORTANT INFORMATION

If no one is available to receive the package, the carrier may attempt another delivery or provide instructions for collection, depending on the destination and carrier service.

If your order is delayed, damaged or appears to be missing, please contact our Customer Service team with your order details so that we can assist you.

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